Shipping policy
Last Updated: August 15, 2026
Shipping destinations
We currently ship physical products to addresses within the 50 United States. International shipping is not available at this time.
Pre-orders
Certain eligible multi-copy pre-order offers may include one separate Heirloom First Edition expected to ship in or around September 2026, with the remaining physical books expected to become available for shipment in or around October 2026. These shipments may arrive separately. Production, printing, and fulfillment dates are estimates and may change due to circumstances outside our control. We will communicate material delays as appropriate.
Shipping rates
Shipping charges, free-shipping offers, and other shipping promotions are shown on the applicable product page, offer, redemption flow, or at checkout. The shipping terms displayed when you place your order or redeem an eligible code apply to that transaction.
Carriers, delivery, and tracking
Carriers and service levels are selected by our fulfillment partner based on the order and destination. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, high-volume periods, or other circumstances outside our control.
When tracking is available, it will be sent to the email address associated with the shipment.
Multi-copy orders and redemption codes
For eligible multi-copy offers, the purchaser may choose to have all included regular hardcover copies shipped together to one eligible U.S. address or may use redemption codes to have included copies shipped to individual eligible U.S. addresses at no additional charge. Redemption codes are a fulfillment method for books already purchased; they have no cash value and are not gift cards. Codes expire on the later of October 31, 2027 or 12 months after the original purchase date. Additional redemption instructions disclosed with the offer or redemption flow apply.
Digital products
Digital products are delivered electronically and are not physically shipped. Shipping charges and carrier delivery times do not apply to digital products.
Address accuracy
Please provide a complete and accurate shipping address. If a shipment is returned or cannot be delivered because an incorrect, incomplete, or undeliverable address was provided, the customer or recipient may be responsible for the cost of reshipping the order.
Lost, delayed, or damaged shipments
If a physical shipment appears lost, substantially delayed, damaged, or incorrect, contact us at billing@rlassociatesllc.com. Damaged, defective, incorrect, and lost-shipment remedies are described in our Return & Refund Policy.
Questions
You can contact us with any shipping question at billing@rlassociatesllc.com