Privacy policy

Last Updated: August 15, 2026

RL & Associates, LLC, doing business as Ryan Levesque (“we,” “us,” or “our”), operates this store and website, including related information, content, features, tools, products, and services (collectively, the “Services”). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

This Privacy Policy applies to the Store and Store-related transactions and communications. Other RL & Associates, LLC websites, programs, subscriptions, or services may be governed by the privacy notices and terms presented with those services.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of information described here.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process:

Contact details: your name, billing and shipping address, phone number, and email address.

Payment and transaction information: payment and purchase details, payment confirmation, items you view or purchase, and related transaction information. Payment card information is processed by Shopify and applicable payment providers; we do not directly store your full payment card number on our own systems.

Account information: if you use a customer account, information associated with that account, including preferences and settings.

Communications with us: information you provide when contacting customer support or otherwise communicating with us. This may include information you provide to schedule or participate in an included workshop or other purchase-related bonus.

Device information: information about your device, browser, network connection, IP address, and other identifiers.

Usage information: information about how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you, including when you use the Services, place an order, communicate with us, or otherwise provide personal information.

Automatically through the Services, including from your device and through cookies and similar technologies.

From service providers that enable technology or process personal information on our behalf.

From business partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use personal information to process payments and purchases, fulfill orders, arrange shipping, administer approved refunds or replacements, manage customer accounts when used, enable reviews, remember preferences, and improve or personalize the shopping experience, and administer purchase-related bonuses such as scheduling an included workshop.

Marketing and Advertising. We use personal information to send marketing and promotional communications by email or text message where permitted, and to show or measure online advertising, including based on activity on the Services.

Security and Fraud Prevention. We use personal information to provide a secure shopping experience; detect, investigate, and respond to fraudulent, illegal, unsafe, or malicious activity; and protect the Services and our customers.

Communicating with You. We use personal information to provide customer support, respond to you, provide order and service communications, and maintain our business relationship.

Legal Reasons. We use personal information to comply with applicable law and valid legal process, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

With Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, data analytics, customer support, cloud services, fulfillment, and shipping.

With business and marketing partners that help provide marketing services and advertising. Depending on where you reside, you may have the right to opt out of sharing or processing for targeted advertising. You can use the Store’s data-sharing opt-out page at shop.ryanlevesque.net/pages/data-sharing-opt-out.

When you direct or consent to disclosure, such as when information is needed to ship products or when you use third-party integrations.

With our affiliates or within our corporate group.

In connection with a merger, acquisition, financing, bankruptcy, or other business transaction; to comply with legal obligations; to enforce our policies; or to protect the Services, our rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to Shopify and other service providers, including providers located in countries other than where you reside.

We may use Shopify features that use information from your interactions with our Store, other merchants, and Shopify to provide enhanced services, including personalized experiences and advertising. In those circumstances, Shopify may be responsible for certain processing and for responding to requests concerning that processing. You can review the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users and the Shopify Privacy Portal at privacy.shopify.com/en.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a site that is not controlled by us, please review that party’s privacy and security practices. We are not responsible for the privacy, security, accuracy, or reliability of third-party sites or services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, contact us to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information of individuals under 16.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information sent over the internet may not be secure while in transit, so please do not use unsecured channels to send sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to provide the Services, maintain business or transaction records, comply with legal obligations, resolve disputes, prevent fraud, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances:

Access / Know. request access to personal information we hold about you.

Delete. request deletion of personal information we maintain about you.

Correct. request correction of inaccurate personal information.

Portability. receive a copy of certain personal information and, where applicable, request transfer to a third party.

Opt out of Sale or Sharing / Targeted Advertising. opt out of uses treated as sale, sharing, or targeted advertising under applicable law. You can use shop.ryanlevesque.net/pages/data-sharing-opt-out. Where applicable, we also treat a recognized Global Privacy Control signal as an opt-out request for the browser/device sending the signal.

Communication Preferences. unsubscribe from promotional email using the unsubscribe option in the message. If you opt in to marketing text messages, you may opt out using the instructions provided with those messages. We may still send non-promotional communications concerning orders, accounts, or services.

You may exercise applicable privacy rights through the Services where available or by contacting us at privacy@rlassociatesllc.com. We will not discriminate against you for exercising applicable rights. We may need to verify your identity or the authority of an authorized agent before processing a request, and we will respond within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process personal information, contact us using the information below. Depending on where you live, you may also have the right to appeal a decision concerning a privacy request or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live. Where applicable, transfers of personal information from the European Economic Area or United Kingdom will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent UK mechanisms, unless the destination has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Store, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact

If you have questions about this Privacy Policy or our privacy practices, or would like to exercise an applicable privacy right, email privacy@rlassociatesllc.com.